About

CURRENT JOB OPENINGS

  • Sales Support Associate

     
    Important: To be considered for this position, you must submit a 3-minute video to careers@calicowallpaper.com, along with your resume, cover letter, and professional references. Applications without these materials will not be reviewed.

    Job Title: Sales Support Associate
    Location: NYC
    Reports To: Sales Director

    The Sales Support Associate will play a critical role in maintaining the efficiency of our sales operations by managing key administrative tasks and supporting the sales team in delivering an exceptional client experience.

    The ideal candidate is organized, proactive, and adept at balancing multiple priorities in a fast-paced environment, with a strong understanding of the luxury design industry.

    Job Purpose: This position is integral to ensuring the seamless execution of sales operations by providing administrative and organizational support to our dynamic sales team.

    Essential Functions:

    Data Management:
    • Input approved trade accounts into Salesforce with accuracy and efficiency.
    • Maintain and regularly update customer databases to ensure current and accurate information.

    Client Onboarding & Support:
    • Prepare and distribute welcome packets for new clients.
    • Assist the sales team with processing sample orders promptly and professionally.
    • Liaise with the sales team to facilitate effective client communication and support a superior client experience.

    Sales Operations:
    • Enter and maintain sales opportunities in Salesforce, ensuring meticulous tracking and updates.
    • Process client payments in Salesforce, maintaining confidentiality and precision.
    • Collaborate with the production team to provide updates on order and shipping statuses, ensuring clear and consistent communication.

    Reporting & Strategy:
    • Generate and distribute weekly sales reports to support strategic planning and sales meetings.
    • Perform other sales-related duties and responsibilities as assigned to support the team’s goals.

    Requirements:

    • Minimum of 2 years of experience in a sales support role, ideally in the luxury design industry.
    • Familiarity with the AD100 community and interior design industry is highly desirable.
    • Proficiency in Salesforce CRM is required.
    • Bachelor’s degree is required.
    • Excellent time management and follow-up skills, with the ability to meet deadlines in a fast-paced environment.
    • Highly organized and detail-oriented, with a meticulous approach to administrative tasks.
    • Strong problem-solving skills and a proactive attitude toward addressing challenges and improving processes.
    • Proficiency in Google Suite, Microsoft Office, Slack, and Airtable is essential.

    Please submit a resume, cover letter, and a 3-minute video answering the following questions:

    • Why are you interested in this position?
    • What do you know about our company?
    • What is your ideal work environment?
    • What are your strengths?
    • Where do you see yourself in five years?

    • Email: careers@calicowallpaper.com

    Applications without these materials will not be reviewed.

    Apply Now

  • East Coast Sales Manager

     

    Important: To be considered for this position, you must submit a 3-minute video to careers@calicowallpaper.com, along with your resume, cover letter, and professional references. Applications without these materials will not be reviewed.

    The Sales Manager is responsible for overseeing all sales and related tasks within their designated territory, focusing on creating and maintaining strong working relationships with clients. This role involves close collaboration with the Sales Director to develop and implement effective sales strategies and goals.

    Reports To: Sales Director

    Location:

    • New York based candidate
    • Remote
    • Estimated 25% travel to include sales meetings, trade shows and industry events

    Essential Functions:

    1. Sales and Client Relationship Management:

    Brand Ambassador:
    • Represent Calico Wallpaper with professionalism and enthusiasm.
    • Promote and expand business within the designated territory through client engagement and relationship-building.

    Client Acquisition:
    • Identify potential clients and decision-makers within target markets.
    • Strategically and actively seek new business opportunities through cold calling, networking, and attending industry events.
    • Develop and present tailored product knowledge presentations to potential clients.

    Product Presentations:
    • Schedule and conduct product presentations for both new collections and existing products, showcasing product features, benefits, and applications.
    • Tailor presentations to address specific client needs and preferences.

    Sales Closure:
    • Follow up on all client and project leads promptly.
    • Prepare and present proposals, negotiate terms, and close sales effectively.
    • Turn quotes into orders by addressing client concerns and objections.

    2. Territory and Business Management:

    Territory Analysis:
    • Conduct regular market analysis to understand industry trends, competitor activities, and client needs.
    • Identify growth opportunities and develop strategies to capitalize on them.

    Territory Management:
    • Manage new and existing business within your territory to achieve and exceed sales targets.
    • Develop and implement territory-specific sales plans.

    Client Library Maintenance:
    • Ensure Calico’s presence in client libraries is up-to-date with the latest product offerings and information.

    Sales Collateral:
    • Provide clients with necessary sales collateral, including brochures, samples, and digital resources.

    Sample Orders:
    • Process sample orders efficiently and ensure timely delivery to clients.

    3. Client Service and Support:

    Client Service:
    • Deliver a best-in-class experience and outstanding level of service to your clients.
    • Respond promptly to client inquiries and provide solutions to their needs.
    • Maintain ongoing communication with clients to ensure satisfaction and address any issues.

    Communication and Reporting:
    • Attend weekly virtual meetings with the sales team to discuss progress, challenges, and strategies.
    • Submit weekly call reports to management detailing client interactions, sales activities, and outcomes.
    • Present sales recaps and report on current business during regular meetings with management.

    4. Event Representation and Participation:

    Event Representation:
    • Represent and sell Calico Wallpaper at industry trade events, regional trade shows, and networking events.
    • Prepare and set up booths, displays, and presentations for trade shows and events.
    • Engage with attendees, provide product information, and generate leads.

    Networking:
    • Build and maintain relationships with industry influencers, designers, architects, and other potential clients.
    • Attend industry events and networking functions to expand your professional network.

    Requirements:
    • Experience: Minimum of 7 years of Sales in textile or wallcovering sales experience.
    • Attitude: Upbeat, energetic, and a can-do attitude.
    • Work Environment: Ability to work from a home office and showroom; hybrid work model.
    • Team Player: Strong ability to work collaboratively within a team.
    • Organizational Skills: Stellar organizational skills and strong attention to detail.
    • Analytical Skills: Strong analytical skills to identify and capitalize on growth opportunities.
    • Customer-Centric: Track record of providing fast response times and a customer-centric mentality.
    • Communication: Outstanding communication skills, both written and verbal.
    • Technology Proficiency: Proficient in MS Office, Google Suite, and well-versed with ERP/CRM systems.
    • Travel: Some travel required for regular client visits, trade shows, and company events.
    • Transportation: Reliable transportation and internet required.

    • Salary Range: 90-130k + commission

    Please submit a resume, cover letter, and a 3-minute video answering the following questions:
    • Why are you interested in this position?
    • What do you know about our company?
    • What is your ideal work environment?
    • What are your strengths?
    • Where do you see yourself in five years?
    • Email: careers@calicowallpaper.com

    Applications without these materials will not be reviewed.

    Apply Now